Crosby Based Double Glazing Experts

Family Run Crosby Company That Cares

Your Local Double Glazing Experts

Welcome to My Custom Windows. We offer a complete double glazing service across Merseyside Areas. 

Family Run Crosby Company That Cares

Your Local Double Glazing Experts

Welcome to My Custom Windows. We offer a complete double glazing service across Merseyside Areas. 

Speak directly with a skilled tradesman not a salesman.

Call Nick Today

We promise honest experience led advice never commission driven recommendations

See Our Over 100 10/10 Reviews On Checkatrade

Punctual, honest, friendly. Very helpful and talked us through all aspects. Also very conscientious. Thank you 😊

New Window, Replacement Panes

We needed all our windows replacing in the rear of the house and Nick offered a great value to replace 4 windows of the house. That was not all I paid as himself and Dave provided a high quality service and ensured the installation was smooth as possible. They repaired any pointing issues and cleaned after them selves would highly recommend

High quality service and installation

Nick and Dave provided excellent service and were very professional. Very reasonably priced and did the job to a high standard. Would highly recommend.

Excellent Job!

After trying 2 companies – one came to quote, but I never heard from them, and one didn’t respond at all – Nick came when he said he would, was honest about the timeframe for the repairs and did the repairs when he said he would. Good advice, courteous, everything repaired and working fine. Will definately use again.

UPVC Window & Door Repairs

I can’t praise these guys highly enough. They demolished a shabby old wooden and glass porch and replaced it with an excellent UPVC porch. They involved me in every part of the process. The preparation was very well planned and thorough. The workmanship was excellent and everything was left clean, tidy and completed. The price was very reasonable both time and price was exactly as quoted. I am so happy with this job and the whole process that I recommend this company to everyone I meet.

Fantastic New Porch

Originally I wanted two bedroom windows in acoustic glass. The price Nick gave me was surprisingly reasonable, so I also had the front of the house in triple glazing. They did a brilliant job, clean and tidy as well. You don’t find much respect with trades these days but these guys have it in spades. When some trades bother to turn up, You’re made to feel grateful that they can even fit you in. Nick and Dave made me feel that my job was the their priority. Would 100% recommend Mersey Glazing for any job big or small.

Triple Glazed Windows

My Custom Windows

What a Difference New Windows Make

Rehau Rio flush fit windows with palladio composite front doors – Supplied & Fitted by the My Custom Windows Team

We Understand How Difficult It Can Be Choosing The Right Company To Work On Your Home

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Sub Standard Work

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Poor Communication

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Lack of Respect For Your Home

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Poor Punctuality and Timekeeping

At My Custom Windows We Promise

The Perfect Job

A First Class Stress Free Installation

Great Communication

You’re Kept In The Loop At Every Step of The Process

Excellent Housekeeping

To Protect and Respect Your Property and Possessions

Reliability

To Never Miss an Appointment or Be Late

We Understand That You Need A Balance Between Competitive Pricing and A High Quality Installation

Discover A Modern Way To Choose the Windows For Your Home – Play The Video Below

Stunning windows and doors, designed by you, supplied by us

Play The Videos Below to Learn About Our Free Window Design Service

How Much Do New Windows Cost

in The UK?

Watch our latest video where Nick discusses how much windows cost in the UK, why the prices vary and what’s the best window choice for your home.

My Custom Windows

Working With Us Is Easy

Book To Arrange a Consultation

Receive Your Quote

Agree A Start Date

Beautifully Fitted and Finished Windows & Doors

Find The Perfect Windows For Any Home 

Over 20 Years Double Glazing Experience

Finding a company that truly delivers on its promises isn’t easy these days. Every platform seems full of contractors who promise the world but underdeliver – and we understand how frustrating that is.

That’s why we do things differently. We don’t send pushy salespeople working on commission to your home – because we don’t have any.

We believe in honest, helpful advice from day one. No pressure, no gimmicks – just straightforward guidance so you can make the right decision for your home

When we give you a price, that’s the price you pay. No hidden extras, no surprise costs halfway through the job. If we happen to miss something during the survey – say a window needs a new lintel- that’s on us. We’ll fix it at no extra charge.

And Finally, reliability matters. Nobody likes waiting around for a no-show. We respect your time, and we’ll always arrive when we say we will.

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Casement Windows

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Tilt & Turn Windows

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Reversible Windows

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Flush Fit Windows

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Vertical Sliding Windows

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Complete Window Installations

At our company, we pride ourselves on offering a straightforward and hassle-free experience. That’s why we don’t use salesmen or employ pushy sales tactics. Instead, we let our products and services speak for themselves. Our focus is on providing honest information, excellent customer support, and genuine value so you can make decisions that are right for you—without pressure or gimmicks.

Find The Perfect Window For Your Home

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Casement Windows

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Bay and Bow Windows

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Flush Windows

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Reversible Windows

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Tilt & Turn Windows

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Vertical Windows

My Custom Windows

Your Local Double Glazing Specialists 

Find The Perfect Windows For Any Home 

Over 20 Years Double Glazing Experience

Welcome to My Custom Windows we have been installing double glazed windows for clients across the Merseyside areas for over 20 years. We provide a range of double-glazed windows manufactured by industry leading supplier REHAU. By using a nationally recognised supplier we can ensure that our customers are receiving the best products.

Whether you are renovating a newly purchased home or simply looking to upgrade your homes’ outdated windows our modern double-glazed units are ideal for your needs. We offer a range of window types offering enhanced security and thermal efficiency ensuring your home is insulated and protected from any intruders. All windows purchased from us comes with a lengthy manufacturers’ warrantee ensuring that you have peace of mind in case anything goes wrong.

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Casement Windows

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Tilt & Turn Windows

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Reversible Windows

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Flush Fit Windows

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Vertical Sliding Windows

K

Complete Window Installations

At our company, we pride ourselves on offering a straightforward and hassle-free experience. That’s why we don’t use salesmen or employ pushy sales tactics. Instead, we let our products and services speak for themselves. Our focus is on providing honest information, excellent customer support, and genuine value so you can make decisions that are right for you—without pressure or gimmicks.

Find The Perfect Window For Your Home

$

Casement Windows

$

Bay and Bow Windows

$

Flush Windows

$

Reversible Windows

$

Tilt & Turn Windows

$

Vertical Windows

My Custom Windows

Why My Custom Windows Are Different

Certified Professionals

We are fully qualified surveyors and installers of aluminium and uPVC windows and doors. This means we can issue compliance certificates, register your installation with the local council, and provide an insurance-backed guarantee for your peace of mind.

Top-Quality Materials

We only install the best — REHAU’s German-engineered frame systems, proudly manufactured in Britain for exceptional quality and durability.

Premium Glazing

All our double and triple-glazed units are supplied by Press Glass, one of the leading manufacturers in the industry. These units are filled with insulating argon gas and feature an invisible, heat-reflective eco-coating, achieving a minimum energy rating of A.

Professional-Grade Sealing

We use only Soudal foams and silicones, including fire-rated products where necessary, particularly in exposed cavity areas — ensuring both safety and performance.

REHAU Accredited Partner

We are proud to be an accredited partner of REHAU — a status only awarded to top-tier professionals who meet their high standards.

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Not All Products Are Equal

It’s important not to assume all uPVC frames or glazing units are the same simply because they look alike when new. Quality, performance, and longevity can vary significantly.

Unbeatable Value

We believe the quality of our products and workmanship offers the best value available — without compromise.

Free No-Obligation Support

We provide free quotes, friendly advice, and expert guidance — with absolutely no obligation.

Free Digital Design Service

Take advantage of our complimentary digital design service. We also invite you to watch our short video, which explains the process far better than words alone.

Why Choose Us

Your Local and Reliable Double Glazing Experts Covering Merseyside

A Range of Window Choices

My Custom Windows offer a wide range of window solutions to match the style of your home. Whether you opt for classic casement styles or modern tilt & turn units we are certain to have a double-glazed window solution to meet your needs.

A Complete Installation Service

In addition to supplying, you with your perfect windows our team of expert fitters will complete your double-glazing installation. We will install your windows on a date and time of your choosing. Our window fitters are vastly experienced ensuring they have the knowledge and care to ensure your installation runs smoothly.

Using the Best Manufacturers

Our windows are sourced from REHAU a leading industry double glazing manufacturer. Using the best manufacturers means that you are receiving windows that are expertly crafted to excel when it comes to thermal performance and security.

Peace of Mind

A complete set of new windows can be a large investment for any homeowner, so you want to know that you are protected. We offer complete manufacturer warrantees on all our windows ensuring that you are protected for years to come should anything go wrong.

Did You Know?

Since 1st April 2002, it has been a legal requirement for windows and doors to be installed by a registered installer. This ensures that:

• Your installation complies with building regulations.

• The installation is registered with your local council.

• Your home remains safe, secure, and energy-efficient.

At My Custom Windows, we take pride in being proud members of Assure, an industry-leading certification body. This means all our installers are fully qualified and meet the highest standards for compliance and professionalism.

Choosing us means choosing peace of mind, knowing your windows and doors are fitted correctly, legally, and with care.

My Custom Windows

Your Local Double Glazing Specialists 

Rehau Approved Window Supplier

We are an accredited and approved supplier of REHAU. My Custom Windows have comprehensive experience of expertly installing their window systems. Customers across the Merseyside areas choose us for their window installations as we offer a UK leading range of window solutions.

Windows made by REHAU are also manufactured with sustainability and energy efficiency in mind. You will receive windows that are sustainably manufactured in an environmentally conscious manner. Your new windows will be completely energy efficient boasting some of the highest energy efficiency ratings.

Where are you based?

My Custom Windows are based in Crosby, Merseyside. 2 Highfield Grove, Crosby, Liverpool, L23 9TD.

What areas do you cover?

My Custom Windows cover Crosby, Liverpool, and the wider Merseyside area.

How Much Do UPVC Windows Cost?

This can be a tricky question to answer, but I’ll do my best to give you a clear estimate.

This rough guide is based on a top-quality Rehau frame, A* rated argon gas-filled double-glazed units, and includes waste disposal, compliance certificates, and a 10-year insurance-backed guarantee.

As a general rule of thumb, the average cost for a fully installed window is around £750. However, prices can vary depending on size and complexity. Large windows, bay windows, and arched designs will cost more, while smaller windows will be less.

So, does that mean a house with 10 windows will cost £7,500? Possibly, but not necessarily. Your final cost could be £8,500 or £9,500 if you have a higher proportion of large or intricate windows, or if you opt for decorative bevels or lead work. On the other hand, if your home has mostly small windows, the price could be closer to £5,500 or £6,500.

Hopefully, this gives you a better idea of pricing. For an exact quote—completely free and including a digital design service to visualize different colours and styles—simply fill out our form.

No Sales Tactics, Just Honest Pricing

We don’t employ salespeople or use inflated prices with fake discounts. We offer one fair, non-negotiable price from the start, so you always know exactly what you’re paying.

What types of windows do you install?

We offer a full range of double-glazed windows including –

  • Casement Windows
  • Reversible Windows
  • Tilt & Turn Windows
  • Flush Windows
  • Bay and Bow Windows
  • Vertical Windows
Will Removing the Old Windows Damage My Home?

We take the utmost care to ensure no damage is caused during window removal. Unlike many companies that rip windows out, we use a careful, methodical approach. In the rare event that any damage does occur, we take full responsibility for repairs.

Sometimes, a small amount of render may need to be removed to take out the old windows and install the new ones. If this happens, we replace it after installation to leave your home looking as good as new.

Our fitters are paid a top industry-leading daily rate, encouraging them to take their time and treat your home with care. In contrast, many companies pay their fitters per window or door, which can lead to rushed and careless work.

Am I covered by a warrantee?

Yes, everyone who purchases a window from us will receive a manufacturers warrantee on their new windows. You will be provided with a full breakdown of your coverage prior to any booking being made.

Do I have to leave my home while you install?

No, you are more than welcome to be home while we install. Please however ensure there is ample space for us to complete your installation.

Do you also fit composite doors?

Yes, we have a sister company called My Custom Door where you can design your own composite door. We also offer a range of composite and bifold doors.

Will you dispose of my old windows?

Yes, we will ensure your old windows are sustainably disposed of and the site is left completely clean after our work has finished.

Do I need planning permission for new windows and doors?

No, you will not need planning permission for new windows and doors as they fall within your permitted development rights. The only time you may need planning approval is if you reside within a “listed” building.